Quintra
Support
Reach us. Email quinn@theflaggshipgroup.com. Include your iPhone model and iOS version, and a screenshot if something looked wrong. We read everything and usually answer within a day or two.
Remove Ads
Remove Ads is a one-time purchase, not a subscription. If you bought it and still see ads, open Settings in the app and tap Restore Purchases while signed in to the Apple Account that made the purchase. Refunds go through Apple: Request a refund for apps or content that you bought from Apple.
Ads
Quintra shows an ad after a finished puzzle, game, or match, and in online matches after you send a move, never while it is your turn. If your region asks for consent, an Ad privacy choices button in Settings lets you change your answer. See the Privacy Policy for what an ad request sends to Google.
Online matches
Online play uses Apple's Game Center. If invitations do not arrive, check that Game Center is signed in under iOS Settings and that both players have the current version of Quintra. A match that seems stuck usually catches up when both players open it; if it does not, email us the opponent's Game Center name and roughly when the match started, and we will look at it.
Saved games and progress
Games, daily records, and unlocks live on your phone; progression records also sync through iCloud when your iPhone is signed in. Deleting the app removes what is on the phone. Leaderboards and achievements are in Game Center and can be managed from your Apple Account.
Accessibility
Quintra supports VoiceOver, Reduce Motion, Dynamic Type, and a four-color suits option under Settings, Accessibility. If something does not read or work the way it should, tell us exactly what VoiceOver said and where; those reports get fixed first.